If you want to keep your work running smoothly, and both yourself and your clients happy, then it’s important to make sure you’re both on the same page.
Managing client expectations isn’t always easy, but the article below is here to help. It goes through several important points to make sure your clients understand and how to communicate these expectations to them in a clear and friendly manner.
You want your clients to love you, you want to make them happy, and you want them to tell all their friends about you when the project is done. Communicating exactly what you expect of the client and how specific situations will be addressed can sometimes feel like we’re putting that at risk. But in reality, that couldn’t be farther from the truth. Setting clear expectations and being upfront about what your client will need to do will make them feel more comfortable. Taking the time to set expectations also reinforces the fact that they are working with a professional, not their buddy, and shows them that you take their project and the relationship seriously.
Read full article: How to manage client expectations and set clear boundaries