Having good clients is key to having an enjoyable and productive work experience. But when problems arise it isn’t always just on the client. It’s important to set proper expectations so your clients know what they’re getting and what to expect from you.
Having a proper onboarded process is key to accomplishing this, but getting it right can be hard. That’s where the guide below comes in, laying out the details of why such processes are so important and how to do one right.
A lot of freelancers and agency owners struggle with onboarding new clients and setting expectations. Then we feel taken advantage of by the client and resentful. The reality is that we're the cause of the problem not our clients. But we don't have to be – we can set ourselves up for success.
Read the full article: Setting the Tone with Clear Expectations and Streamlined Onboarding