How to Handle Refunds for WordPress Themes & Plugins


Remember: You must be logged in to mark articles complete. If you don't have an account yet, get a free one here.

Offering a solid refund policy is a good way to increase the likelihood of people being willing to try out your product. It helps them feel safer about their purchase. However, it does run the risk of refund fraud, and other potential problems.

But oftentimes the benefits outweigh the risks. The article below outlines what the risks and benefits are, and several different routes you can take when it comes to offering refund policies for your WordPress themes and plugins, and how to handle refunds in a way that works well for both you as the seller, and your customers.

Unlike with hardware or consumer products, people who purchase your WordPress software product don’t actually have to go back to your store and physically return it to get a refund. For digital WordPress products, it’s usually a simple email or a click of a button to ask for a refund, involving no extra cost for neither the customer nor the seller. Offering a refund policy has it’s cons to it as well, but ultimately, it helps reduce friction, making the decision to go ahead and purchase a license much easier.

Read full article: Refund Policy Best Practices for Commercial WordPress Plugins And Themes

One Comment

Leave a Reply

You have to agree to the comment policy.

Your #1 source for making money with WordPress!

Get a roundup of the most valuable articles to make more money with WordPress.

Please enter a valid email address.
Something went wrong. Please check your entries and try again.

Join  12,736  others learning to make more money with WordPress!

Get Credit for Learning
& Track Your Progress

Join ProfitPress FREE (limited time offer!) to improve your skills & earn more money with WordPress.

Your #1 source for making money with WordPress!

Join  12,736  others learning to make more money with WordPress!

Latest Articles

Latest Posts